Health and Medical News and Resources

General interest items edited by Janice Flahiff

Health Insurance Exchanges Will Transform Health Care. Magically Increase Transparency. Improve Access. And Maybe Even Lower Costs. But Only if We Get it Right …

 

From December 8, 2012 posting at The Health Care Blog

…So while I am heartened by how consumer-driven health care has become – retail clinics, quality rankings as examples – I’m reminded that we are only as consumer-centric as our weakest link(s). For every example I have, I know that there are many more. There are plenty of weak links throughout the healthcare system. Like Kohl’s, each of us can look at the top things that make our business difficult for people to deal with. With often only modest effort, we can make changes to significantly improve the consumer experience, lower frustration and minimize confusion……

 

 

December 11, 2012 Posted by | health care | , , , | Leave a comment

   

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