Health and Medical News and Resources

General interest items edited by Janice Flahiff

HowTo.gov : Helping Agencies Deliver a Great Customer Experience

HowTo.gov is a website to help government workers who manage or support
a government customer service channel (call center, web site, etc.)
deliver a better customer experience to citizens.
Includes info on web content and design, communicating using social
media, managing call centers, writing content, etc.

June 14, 2011 Posted by | Librarian Resources | , , | Leave a comment

   

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